FAQs
FAQ Categories & Answers
About Our Company
Who will actually show up for my service?
One of our certified, in-house technicians—not a subcontractor—will handle your job from start to finish.
How quickly can I expect a call back if I reach out?
We respond to most calls and emails within the same business day.
Do you handle small jobs or only full installations?
We take on everything from quick repairs to complete system replacements.
Can you work around my business hours?
Yes, we can schedule service times to minimize disruption to your operations.
What’s the one thing customers say they love most about you?
They appreciate our honesty—if you don’t need it, we won’t try to sell it.
Comfort & Maintenance
Why does my AC run but not cool the house?
It could be low refrigerant, poor airflow, or a failing component—we can diagnose it quickly.
Is it worth scheduling maintenance if my system works fine?
Yes—maintenance prevents small issues from turning into expensive repairs.
Why does my heating smell funny when I turn it on?
Dust burning off is normal at first, but persistent odors should be checked for safety.
How can I tell if my air ducts are leaking?
Uneven temperatures, higher bills, or visible dust near vents can be warning signs.
What’s the easiest way to make my system last longer?
Regular filter changes and seasonal tune-ups are your best protection.
Repairs & Replacements
My AC quit in the middle of the night—what now?
Call us first thing in the morning and we’ll prioritize getting a tech to you quickly.
Do you repair older HVAC systems or just replace them?
We’ll repair your system if it’s safe and cost-effective—replacement is only suggested when necessary.
How long does a new HVAC installation take?
Most residential installs are completed in one day, barring unforeseen issues.
Can a new system really lower my electric bill?
Yes—modern units are far more efficient and can noticeably reduce energy costs.
Still have questions? Call Us today—we’re here to help you find the right HVAC solution.
